Policy

How to Order

Through our website payment link, you can use Paypal to buy our products directly. we will send an email to you when we receive your payment.In this email, you can find your order id and register password. you will get key code immediately.   Buy Now

If you use other methods of payment,such as Western Union,Moneygram,PerfectMoney Etc. After sending money,please send an email to us at:sales@emailrobot.cn,1979459188@qq.com
Other payment methods


About Shipping Fee

If you download from our website and get Serial number by email,You can save the shipping fee.If you need install CD ROM($10.00 per copy), you must to pay the shipping fee.


About Customs Taxes

To buy items from our site, you must agree to pay all related taxes regarding to your order in your country!


About Payment

We gladly accept payment through PayPal for transaction amount less than 3000.00USD. You can directly make payment with your international credit card such as MasterCard, Visa, etc. You can also select a suitable payment method in the  payment  page.


Replacement and Refund Policy

We are doing our best to ensure that all products listed in our website have good quality. We will help user to resolve any problems, through online email service or item replacement.

Unless otherwise notified, We offer free upgrades for all products sold in Bw Email robot. If you have not registered,You can request replacement or money back during the valid quality guarantee period. If you have already registered, you can not refund.

Return Shipment: Authorized return must be shipped prepaid. Unless authorized and prepaid, return will be delayed in processing. Note: For your own protection, insure return shipment.


IMPORTANT: DAMAGED MERCHANDISE IS NOT DEFECTIVE MERCHANDISE. DO NOT REQUEST RETURN AUTHORIZATION FOR DAMAGED MERCHANDISE. ALL SHIPMENTS ARE FULLY INSURED. NOTIFY Bw Email robot IMMEDIATELY IF DAMAGED MERCHANDISE IS DISCOVERED. WE WILL FOLLOW-UP WITH THE CLAIM AGAINST THE SHIPPER. DELAY IN YOUR NOTIFICATION COULD VOID YOUR INSURANCE. IF SHIPPING CARTON SHOWS NO DAMAGE AND MERCHANDISE IS FOUND TO BE DAMAGED, YOU MUST STILL NOTIFY US. PLEASE RETAIN DAMAGED MERCHANDISE UNTIL CLAIM IS SETTLED.